Terms And Conditions

Electronic Services :

 - All Equipment sold by Ensemble Solution will be subject to the Manufacturers implied warranty. Warranty commences on the date of clients purchase order plus one week (time taken to deliver product) or date of invoice which ever has the earliest date.

 - Customer is solely responsible for Physical Damage

 - Cabling and System Installation Charges is excluded in case of CCTV Product categories.

 - Delivery & Fright : 1-2 weeks after receipt of technically and commercially clear and confirmed order.

 - Payment : 60% Advance with P.O.,40% after Installation.

 - Quotation given above is valid for up to 15days from the date of issue.

 - Smartphone connection may be made through 3G if Wi-Fi is not available, in this case, heavy charges would be levied. It is    strongly recommended that user has to pay attention to connection mode, Wi-Fi ( ) or 3G ( ).

Website hosting Plans :

 - Price of Reseller, Hosting And Cloud plans are subject to change with respect to Dollar Rates.

Software And Website Development:

  - All quotations and estimates provided by Ensemble Solution for software And Website development are valid for a period of 30 days from date of issue. Quotations not accepted within this timeframe must be reissued.

  - All quotations are required to be accepted using the supplied Quotation Acceptance Form and returned to Ensemble Solution within the 30 day period from date of issuance.

  - Estimates may be provided by Ensemble Solution to offer the client a guide on the projected costing of a project prior to any discovery or research for said project. All estimates will be clearly marked as such and are not an indication of the exact final cost to develop the application.

  - All estimates will need to be formalized to a quotation or invoice before acceptance by either party as the final cost of the application.

Payment Terms :

 - All quotations provided by Ensemble Solution, require a 60% deposit upon acceptance.

 - Unless prior arrangement has been made, final payment is strictly net 7 days from the date of completion.

 - Any cost arising from payment clearings or transaction charges are solely the responsibility of the client and will be     charged as such.

 - Ensemble Solution will only commence work on the quoted application once any deposited funds have cleared.

 - If an Ensemble Solution package is not used to host the completed application, Ensemble Solution will not be liable for   any additional time or resources,   above and beyond that already included in the quotation,required to get the completed   application installed where the client has asked it to reside.Ensemble Solution will bill any additional time and or   resources, above and beyond that already

 - The minimum cancellation fee will be 30% of the signed quotation. The client must advise Ensemble Solution in writing of    the request not to proceed with work.

Completion of Work :

 - All timeframes offered by Ensemble Solution to the client are estimates. The intrinsic nature of software development and its intricacies do not offer Ensemble Solution the luxury of defining definite timeframes.

 - Ensemble Solution will Endeavour to complete all work within the estimated timeframes discussed with the client in the quotation. However, Ensemble Solution will not be liable for any penalties, monies or hardships otherwise incurred by the client if the application cannot be delivered within the estimated timeframe.

 - Ensemble Solution will not release the quoted application unless all payments have been met under the obligations of the quotation or work agreement.

 - If Ensemble Solution working as a third party to another company, said company is responsible in meeting the obligations for release of the quote application to their client.

 - The final product delivered will be referenced back to the original project scope documentation in any case where the client feels the final product does not meet their requested requirements, this document will act as the guide to confirm that the original requests have been met.

Alterations :

 - Any alterations requested by the client after development has begun will incur extra development and regression testing time. Dependent upon the alteration or change requested an average of 1 day extra development time per alteration should be allowed for. The 1 day average may not be indicative of the time required and can be extended commensurate of the time involved to implement said changes.

 - Ensemble Solution will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors within the quoted application.

 - If Ensemble Solution are required to correct said alterations or errors resulting from said alterations, induced, injected or otherwise caused by parties other than Ensemble Solution, the client will be charged at the hourly rate that is current for Ensemble Solution at the time said errors are to be fixed.

Errors and Liabilities :

 - Ensemble Solution will pursue due care to ensure applications create by Ensemble Solution are free of errors. Ensemble Solution will correct any errors made by Ensemble Solution staff in the undertaking of the quoted application before the application has been signed off as completed. Ensemble Solution does not accept responsibility for losses or damage arising from errors within any application.Ensemble Solution does not accept responsibility for errors, damages, losses or additional costs that relate to third party products that Ensemble Solution may require completing the quoted application.


 - Should the client wish to cancel acceptance of the quotation, Ensemble Solution will invoice the client for any work completed to date, as a percentage of the total work involved.The minimum cancellation fee will be 30% of the signed quotation. The client must advise Ensemble Solution in writing of the request not to proceed with work


 - We may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Changes to the Terms & Conditions :

 - Ensemble Solution reserves the right to revise its Terms & Conditions at any time without notice.Before placing order   please read our Terms & Conditions.